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Privacy Policy

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Privacy Policy

Privacy Policy

Home

Privacy Policy

This privacy policy (“policy”) will help you understand how Primoaire LLC (“Company”, “us”, “we”, “our”) uses and protects the data you provide to us when you visit and use the Website available at http://Caleivent.com or use the mobile application (“Application”) downloaded from Play Store, App store, or Calei Website only (“”Application”, “Website”, “Services”).
We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
The Site is hosted in the United States. The Site is subject to U.S. state and federal law. If you are accessing our Site from other jurisdictions, please be advised that you are transferring your personal information to us in the United States, and by using our Site, you are agreeing to that transfer and use of your personal information in accordance with this Privacy Policy. You also agree to abide to the applicable laws of the State of Florida and U.S. federal law concerning your use of the Sites and your agreements with us.

Effective Date / Last Updated: 06 03,2026

1. What User Data We Collect

When you visit the Application or Website, we may collect the following data:

  1. Your IP address.
  2. Your contact information and email address.
  3. Other information such as interests and preferences.
  4. Data profile regarding your online behavior on our application or Website.
  5. Information about your location is entered by you manually or collected by the Application upon your permission.
  6. Information regarding your WI-FI connections and router specifications to enable connection between the Calei Application and the Calei devices.
  7. Device names as entered/edited by you.
  8. Information regarding Air Quality Index at your location received pursuant to your usage of the devices and Application.

2. Why We Collect Your Data

We are collecting your data for several reasons:

  1. To better understand your needs.
  2. To improve our services and products.
  3. Sending you promotional emails containing the information we think you will find interesting.
  4. To contact you to fill out surveys and participate in other types of market research.
  5. To customize our application or Website according to your online behavior and personal preferences.

3. Safeguarding and Securing the Data

We are committed to securing your data and keeping it confidential. Company has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

4. Our Cookie Policy

  1. Once you agree to allow our application or Website to use cookies, you also agree to allow us to use the data it collects regarding your online behavior (analyses web traffic, web pages you spend the most time on, and Application or Websites you visit).
  2. We (and our third-party analytics providers, such as Google® Analytics) may use both session cookies and persistent cookies to identify that you’ve logged in to our application or Website and to tell us how and when you interact with them. We may also use cookies to monitor aggregate usage and web traffic routing for our application or Website and to customize and improve them.
  3. The data we collect by using cookies is used to customize our application or Website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.
  4. Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
  5. If you want to disable cookies, you can do it by accessing the settings of your internet browser.

5. Links to Other Websites

Our application or Website may contain links that lead to other Websites. If you click on these links, Calei is not held responsible for your data and privacy protection. Visiting those Websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the Website you go to from our application or Website.

6. Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:

  1. When you are filling the forms on the Application or Website, make sure to check if there is a box that you can leave unchecked, if you don’t want to disclose your personal information.
  2. If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.
  3. Company will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so to ensure compliance before any legal authority or in compliance with any laws in force for the time being. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.

7. Preventive measures and protection of Personal Information

We will take all commercially reasonable preventive measures against the anticipated risks to which Your Personal Information may be exposed, like unauthorized access, unlawful disclosure, loss of data, and damage or destruction. We will treat with utmost confidentiality; all Your Personal Information We obtain from Your use of our application or Website and promptly apply appropriate measures if any untoward incident or breach of privacy happens.

We undertake to continually improve our measures for the protection of Your Personal Information.

8. Data Retention

We will retain your information for as long as your account is active or as needed to provide you with content on the Application or Website. If you wish to cancel or request that we no longer use your information to provide you with said content.  You may contact us at support@primoaire.com  We will however continue to retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

9. Transfer of Personal Information

Your Personal Information may be transferred to any jurisdiction within U.S. or other jurisdictions where We or any of Our affiliated partners or contractors operate. We may also transfer all Personal Information in Our record as one of Our assets in the event of merger, acquisition, reorganization or bankruptcy (if any). The privacy laws may vary from one jurisdiction to another. Your acceptance of this Privacy Policy will constitute Your acknowledgement and consent to us to transfer Your Personal Information as described in this Privacy Policy.

10. Governing Law

Disputes over privacy issues contained in this Privacy Notice will be governed by the law of the State of Florida. You also agree to abide by any limitation on damages contained in our Terms of Use, or other agreement that we have with you.

11. Phone Calls and Text Messages (SMS)

By providing your telephone number to us — including through our Website, a contact or lead form, or a social media advertisement or “instant” form — you agree that PrimoAire LLC and its authorized representatives may contact you at that number by telephone call and, where you have opted in, by SMS/text message. We may contact you to respond to your inquiry, provide information about our products and the Calei Pro Partner program, schedule installations or demonstrations, and (where permitted) send you marketing communications. These contacts may be made using automated dialling or messaging technology.

Consent to receive marketing calls or texts is not a condition of purchasing any product or service. Message and data rates may apply, and message frequency may vary. For text programs, reply STOP to opt out at any time or HELP for help. You may also withdraw consent or make a Do-Not-Call request at any time by emailing support@primoaire.com, and we will honor your request as required by law.

12. Information Collected Through Social Media, Advertising, and Lead Forms

We advertise on third-party platforms, including Facebook and Instagram (operated by Meta). When you respond to one of our advertisements, we may collect the information you submit through that platform’s lead or “instant” form features — such as your name, business name, email address, and telephone number — and use it for the purposes described in this Policy.

We may also share or upload contact information (such as email addresses or telephone numbers, often in hashed form) to advertising platforms such as Meta in order to create and reach “custom” and similar audiences, to measure and improve the performance of our advertising, and to show you relevant ads. These platforms process such information under their own terms and privacy policies. We upload only information that we have a lawful basis or your consent to use for these purposes.

We and our advertising partners may use cookies, pixels, and similar technologies (including the Meta Pixel) to deliver, measure, and optimize advertising. You can manage your advertising preferences through the settings offered by these platforms and through your browser or device controls.

13. Your Privacy Rights and Choices

Depending on where you live, you may have the right to access the personal information we hold about you, to correct or delete it, to receive a copy of it, and to opt out of marketing communications and of the “sale” or “sharing” of personal information for targeted advertising. To exercise any of these rights, contact us at support@primoaire.com. We will respond as required by applicable law and will not discriminate against you for exercising your rights.

Your choices. You can unsubscribe from marketing emails using the link in any such email, and opt out of marketing texts by replying STOP. You may opt out of other communications by contacting us.

“Sale” / “Sharing.” We do not sell your personal information for money. To the extent our uploading of contact information to advertising platforms (for example, to build custom audiences) is considered “sharing” for cross-context behavioral advertising under certain state laws, you may opt out of that sharing by contacting us at support@primoaire.com.

State-specific rights. Residents of California (under the CCPA/CPRA) and of other states with comprehensive privacy laws may have additional rights; we honor verifiable requests submitted as described above.

14. Notice

If you have any questions regarding our Privacy Notice, please contact us at: support@primoaire.com